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Terms & Conditions

WYD operates a website located at to access product information (“Products”) provided by WYD online and promote product purchases (“Services”). These terms of use and order conditions are referred to as this “Agreement”. By using WYD, you agree to the following terms and conditions stipulated in this agreement (the “Terms of Use”). By ordering the product, you agree to the following terms of use and order conditions. WYD reserves the right to modify this agreement at any time without prior notice to you. Your use of this website after any such modification constitutes your compliance with the modified agreement and is bound by it. The final revision date of this agreement is as follows.

Registration obligations

Before using this service, you need to register with WYD Technology and should:

Provide true, accurate, up-to-date, and complete personal information (“registration data”) according to the registration form prompts;

Maintain and timely update registration data to maintain its authenticity, accuracy, updates, and completeness;

Allow the service to publish all registration data deemed necessary by WYD TECHNOLOGY CO., LTD for public viewing to facilitate direct communication between you and customers.

Intellectual property right

We are the owner or licensee of all intellectual property rights (including copyrights, trademarks, design rights, patents, or other intellectual property rights) in our website and materials published on it. These works are protected by intellectual property laws and treaties around the world. All such rights reserved.

You can print and download copies of any page on our website for your personal use or internal business use. You can also draw the attention of others within the organization to the content posted on our website. Except for personal use or internal business use, it is prohibited to copy some or all of the content of the website in any form, and it is not allowed to reproduce and share with third parties.

Order Process

We welcome you to order all products from our website. You may need to read the order process to understand how you purchased the products and received services after payment and shipment.

Payment term

WYD offers a variety of convenient USD payment methods, including PAYPAL and credit card. Wire transfer. Payment must be made in the currency of the following order. If you need other payment terms, please contact our customer service:

Transportation Options

WYD offers different modes of transportation: We may assist you in arranging the delivery of packages through FedEx, DHL, UPS, TNT, EMS, or other means. If you collaborate with a specific courier company, you can choose your own logistics services. We also accept the transportation method requested by the customer.

Usually, the delivery cycle for most parts is 1-3 working days or 5-7 working days, and special requirements need to be confirmed with our sales team.

Quality control and after-sales service

Utemail guarantees that all products we provide come from the original factory, authorized agents, and authorized distributors, both original and new parts. We will provide inspection records of all orders delivered by the customer service team. We also offer a one-year warranty period after the delivery of the goods. We will not accept order cancellation unless the customer has legitimate reasons. For example, there is evidence to prove that our product is not original or new parts. When you encounter quality issues with the product after receiving it, please contact us within 3 working days and we will comply with the after-sales service agreement to replace the new parts. The after-sales service agreement is a standard for providing you with better service. Before making a product complaint, you may need to carefully read it to handle the product issue. We will not accept cancelling orders after delivery, only replacing faulty products. We only accept product issues that are significantly damaged during transportation, when you see the package and save photos for record keeping. When a customer complains about a product issue within 3 working days to confirm the issue, we will request a formal description of the product issue. The formal product issue description includes but is not limited to: text description, photos, videos, preliminary testing, etc. WYD will replace the new parts and bear the transportation cost of the new parts after confirming the product issue. If necessary, WYD may request the return of faulty products for inspection or testing. The customer should assist in returning the faulty parts, and WYD will bear the transportation costs.


WYD is responsible for providing technical support to ensure the normal operation of the website, avoiding service interruptions as much as possible, or limiting interruption time in the shortest possible time, to ensure that users can handle the internet smoothly. However, due to force majeure or other uncontrollable reasons, the website crashes or becomes unusable, resulting in the loss of certain records, messages, or information. WYD is not responsible. WYD will not be held responsible in the following circumstances. Any unauthorized access or illegal or unauthorized use of information, including identifiable information.

One of the largest independent distributors and agents of electronic components in South China


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